FREE SHIPPING ON ALL ORDERS OVER $50 (US ONLY)
At Little Joy Co., we aim to provide you with a seamless shopping experience, including a clear understanding of our shipping process. Please take note of the following information:
- We typically ship orders within three (3) business days, often even sooner. However, there may be occasional instances where shipping times are slightly delayed. Please rest assured that we are working diligently to get your order to you as quickly as possible.
- Unless otherwise specified, we ship items via USPS (United States Postal Service). You will receive a tracking number at the time of shipment, allowing you to track your package's progress.
Custom Items Turnaround Times:
- Custom items require additional time to ensure they meet your specific preferences and standards. Please note the following turnaround times for custom items:
- Embroidered Items: Please allow 2-3 weeks for the creation and delivery of embroidered items.
- Personalized Banners: For personalized banners, please expect a turnaround time of 6-8 weeks.
- For the most part, orders are processed in the order they are received. Rest assured that we are committed to fulfilling orders as efficiently as possible. We strive to ship ahead of our stated turnaround times whenever feasible.
- Once your package is scanned as "Delivered" by the carrier, our responsibility for the package concludes. We are not responsible for any issues or concerns that may arise after the carrier has marked the package as delivered. If you encounter any problems with the delivery, such as misplacement or theft, please contact the carrier directly to resolve the matter.
If you have any questions or require further information about your order, please feel free to contact us. Your satisfaction is essential to us, and we are here to make your shopping experience with Little Joy Co. as enjoyable as possible.